Flow of Value: Awareness Sessions
Help your people see what’s slowing them down, give them the language to talk about it, and the confidence to fix it. In these practical, interactive sessions, teams learn to visualize how work flows, spot hidden friction, and take clear next steps to improve delivery, without heavy frameworks or prior knowledge.
Duration
4 × 2 hours
Language
English
Certification
No
Format
Online
Level
All profiles
Who Is it For?
Your specialization
Your current area of expertise
All team members
What you bring to the table
Your experience & skill set
No prior knowledge needed
Key Takeaways
By the end of these sessions, participants will be able to
Visualize how work actually flows through the organization (and where it doesn’t)
1
Spot bottlenecks and invisible friction: dependencies, handoffs, cognitive overload, unclear ownership
2
Build a shared language grounded in systems thinking, complexity theory, and Team Topologies
3
Apply practical baby-step improvements immediately, without waiting for permission
4
Use visual tools to align team interactions with user needs
5
Connect organizational flow improvements to AI readiness, so new tools accelerate clarity instead of amplifying existing chaos
6
Program
A 4-session, instructor-led program combining concise theory, visual tools, and hands-on exercises. Participants learn to see, observe, and improve flow, then apply the approach to real cases from their organization.
Learn to see how work moves through your organization. Map dependencies, team interactions, and align with user needs.
Spot friction, bottlenecks, and invisible blockers. Understand why teams slow down and where value gets stuck.
Apply complexity theory, systems thinking, and Team Topologies to design better ways of working.
Apply the first three sessions to your own organizational challenges.
Erica Engelen
Erica is endlessly curious and allergic to the status quo. As a systems thinker and expert in organizational dynamics, Erica helps leaders and teams build environments where people can do their best work—without rigid frameworks or top-down control. Erica is a Team Topologies Valued Practitioner and the founder of The Flow Hive, a collective of independent experts helping organizations scale, adapt, and lead without losing their soul.
LinkedIn
Rich Allen
Rich Allen is a sociotechnical architect, consultant and creator of User Needs Mapping, a practical technique for aligning teams around what matters. With over 20 years’ experience across software engineering, technical leadership, and organizational design, Rich helps organizations reduce friction, clarify boundaries, and improve flow by working outside-in from real user needs. He was a foundational contributor to the development and teaching of Team Topologies, shaping the core materials now used in Team Topologies training and consulting worldwide. Rich is the author of User Needs Mapping: Aligning Teams Around What Matters.
LinkedInErica Engelen
Erica is endlessly curious and allergic to the status quo. As a systems thinker and expert in organizational dynamics, Erica helps leaders and teams build environments where people can do their best work—without rigid frameworks or top-down control. Erica is a Team Topologies Valued Practitioner and the founder of The Flow Hive, a collective of independent experts helping organizations scale, adapt, and lead without losing their soul.
Rich Allen
Rich Allen is a sociotechnical architect, consultant and creator of User Needs Mapping, a practical technique for aligning teams around what matters. With over 20 years’ experience across software engineering, technical leadership, and organizational design, Rich helps organizations reduce friction, clarify boundaries, and improve flow by working outside-in from real user needs. He was a foundational contributor to the development and teaching of Team Topologies, shaping the core materials now used in Team Topologies training and consulting worldwide. Rich is the author of User Needs Mapping: Aligning Teams Around What Matters.
